FREQUENTLY ASKED QUESTIONS

What payment options do you accept?

Mastercard
Visa
American Express

We do not accept paypal, checks, or cash payments at this time.

Can I pick up my order?

We only offer shipping at this time. We will offer in person pick ups as soon as our schedule allows.

When will my order ship?

All orders are freshly made and will ship within 3 days of the ordering date.

We will email a shipping tracking number once your order has left the studio.

Do you have a return policy?

Due to the handmade nature of our products, we cannot accept returns at this time.

We suggest ordering melts to sample scents before making a larger purchase to assure you will enjoy your chosen fragrance.

In the event your order arrives damaged, we ask that you take a picture and email to: info@mirandamelts.com so that we can make a claim with the shipping company. We will promptly send you a replacement.

What are your hours?

Our customer service hours are:

8am-5pm EST 1.877.955.6262 #3

Email: info@mirandamelts.com

Where are you located?

Our studio is located in Canfield, Ohio

We are by appointment only.

No walk ins.

Are the toppings edible?

NO! They look realistic and smell amazing, but they are not edible.

They are wax. Do not ingest.

Can I use the wax on my skin?

NO! It smells amazing, but it is highly concentrated and not made for use on the skin.

Do not use on skin in hardened or melted form.